Cookie Policy
This Cookie Policy explains how Arvellos Financial Consulting (Pty) Ltd (Proprietary Limited (Pty Ltd)), trading as Arvellos, uses cookies and similar tracking technologies on arvellos.site, and the choices available to users regarding their use, in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and applicable guidance on electronic tracking technologies in South Africa.
1. Cookie Categories and Purposes
Cookies deployed on this site fall into three categories, summarised below.
| Category | Purpose | Consent Required | Can Be Disabled |
|---|---|---|---|
| Necessary | Enable core site functionality, including form submission, session security, and load balancing across the site infrastructure | No — strictly necessary under POPIA's legitimate interest basis | No |
| Analytics | Measure aggregate visitor behaviour, page performance, and traffic sources to improve the Arvellos consulting site | Yes | Yes |
| Marketing | Track engagement with the email subscription service and tailor follow-up communications regarding financial consulting services | Yes | Yes |
2. What a Cookie Is
A cookie is a small text file stored on a user's device by their browser when visiting a website. Cookies allow a site to recognise a returning device, retain preferences, and gather statistical information about how the site is used. Similar technologies covered by this policy include local storage, pixel tags, and tracking scripts embedded in email communications.
3. Necessary Cookies
| Name / Type | Function | Duration |
|---|---|---|
| Session identifier | Maintains state while the contact form on arvellos.site is being completed and submitted | Session — deleted on browser closure |
| Security token (CSRF) | Protects the contact form against cross-site request forgery | Session |
| Cookie consent record | Stores the user's cookie preferences so the consent banner is not repeated on every visit | 12 months |
These cookies do not require consent as they are strictly necessary for the site to operate and correspond to a service explicitly requested by the user, namely submission of the contact form.
4. Analytics Cookies
| Name / Type | Function | Duration | Third Party |
|---|---|---|---|
| Visitor identifier | Distinguishes unique visitors for aggregate traffic reporting | Up to 24 months | Analytics service provider, subject to a data processing agreement |
| Page interaction log | Records pages visited and time spent to assess content performance | Up to 24 months | As above |
Analytics cookies are only set once affirmative consent has been given via the cookie banner presented on first visit to arvellos.site. Consent may be withdrawn at any time as described in section 7.
5. Marketing Cookies
| Name / Type | Function | Duration | Third Party |
|---|---|---|---|
| Subscription engagement tracker | Records whether a subscriber opened or clicked links within emails sent following email subscription sign-up | Up to 12 months | Email delivery platform, subject to a data processing agreement |
| Campaign attribution marker | Associates a website visit with a specific email campaign or marketing communication | Up to 12 months | As above |
Marketing cookies are linked to the email subscription flow described in the Privacy Policy and are only activated for users who have both subscribed and given cookie consent. They are not used for the contact form flow, which is transactional in nature.
6. Legal Basis
| Category | Basis under POPIA |
|---|---|
| Necessary | Processing necessary for the conclusion or performance of a contract, or necessary to pursue the legitimate interest of the responsible party in operating a functioning website |
| Analytics | Consent of the data subject |
| Marketing | Consent of the data subject |
7. Managing and Withdrawing Consent
On first visiting arvellos.site, a user is presented with a cookie banner allowing acceptance or rejection of analytics and marketing cookies individually. Necessary cookies cannot be rejected as they are required for the site to function. A user may change or withdraw consent at any time by:
| Method | Effect |
|---|---|
| Re-opening the cookie preference settings, accessible via a link in the site footer | Updates stored consent and applies going forward |
| Adjusting browser settings to block or delete cookies | Removes stored cookies; may affect site functionality |
| Contacting Arvellos Financial Consulting (Pty) Ltd directly at [email protected] | Manual confirmation of withdrawal and cessation of related processing |
8. Consequences of Disabling Cookies
Disabling necessary cookies may prevent the contact form from functioning correctly. Disabling analytics cookies has no effect on site functionality but limits the operator's ability to measure site performance. Disabling marketing cookies stops engagement tracking on emails sent to subscribers but does not affect delivery of the email subscription itself, which is managed separately as described in the Privacy Policy.
9. Retention of Cookie Data
Cookie data is retained for no longer than the durations stated in the tables above, after which it expires automatically or is deleted. Aggregated, anonymised analytics data derived from cookies may be retained for longer periods for statistical purposes, as such data no longer constitutes personal information under POPIA.
10. Changes to This Policy
This Cookie Policy may be updated from time to time to reflect changes in the cookies used on arvellos.site or in applicable law. The version in force at any time is published at this address, with the effective date indicated below.
11. Contact
| Entity | Arvellos Financial Consulting (Pty) Ltd (Proprietary Limited (Pty Ltd)), trading as Arvellos |
| Address | 58 Lighthouse Avenue, Umhlanga Rocks, 4001 Durban, South Africa |
| [email protected] | |
| Phone | +27 31 672 5199 |
| Registration Number | 4733967226 |
This policy was last reviewed in 2026.